Clarification about how personnel dispatched
To clarify R.J. Page’s letter – If no personnel respond, Alpena County Central Dispatch pages the next closest department. In this case, a responder did call on the telephone that he was in route.
Once a responder is in route, Central cannot dispatch the next closest without approval or request of the 1st department. This policy is approved by Medical Control and all of the departments within Central’s jurisdiction. If Mr./Ms.? Page has any further questions, I would be more than happy to discuss them.
Mark F. Gurisko
Alpena County 911 Director